Questions, billing issues, or account help — we’re here. Most answers are below; if you need anything else, email us directly.
Field Shark Elite starts with a free trial — full access, no charge until the trial ends. If you don’t cancel before the trial is over, it converts to the standard $29.99/month subscription. You keep full access throughout the trial either way.
Both the NFL and college football. The same probability engine runs separate models for each league - switch between them anytime inside the app.
Your subscription is managed by the app store, so you cancel there — not inside Field Shark. On iOS: Settings → your name → Subscriptions → Field Shark → Cancel. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Cancel any time before your trial ends to avoid being charged.
All billing is handled securely by the Apple App Store or Google Play. We never see or store your payment details. Charges, renewals, receipts, and refunds are all managed through your app store account.
You can delete your account and its data at any time inside the app, under Settings → Delete Account. You can also request deletion by emailing support@fieldsharkfootball.com. Note that deleting your account is separate from canceling your subscription — cancel through the app store as described above.
Email support@fieldsharkfootball.com and we’ll get back to you.